Buyer
We're building something exciting at Onecom. Join our award-winning team and help us to deliver Simply Brilliant Customer Experiences!
Join our Team as a Buyer!
Location: Whiteley
Salary: £30,000 Per Annum
Hours: Monday - Friday 08:00 - 17:00
About the role:
As a Buyer in our centralised purchasing team, you’ll play a vital role in ensuring our mobile product catalogue meets and exceeds customer expectations. From managing supplier performance to staying ahead of market trends, you’ll be at the heart of delivering value, quality, and innovation to our customers. This is a hybrid role with flexibility to work from home and travel to suppliers and offices when needed.
What makes you a great fit:
- Experience in a purchasing team, ideally within telecoms or IT
- Strong organisational skills and attention to detail
- Confident communicator with excellent written and verbal skills
- Proficient in Excel, Word, and CRM systems (Sage and Salesforce desirable)
- Ability to prioritise in a fast-paced environment
- Self-motivated, enthusiastic, and driven
- Comfortable working independently and as part of a team
- Logical thinker with a structured approach to problem-solving
- Willingness to travel for supplier and office visits
Key responsibilities:
- Maintain and update the product portfolio on CRM and EDI systems
- Manage supplier relationships and conduct quarterly reviews
- Monitor supplier performance using QCDR metrics
- Research market trends to identify new technologies
- Escalate inventory or supplier issues to the Head of Supply Chain and Logistics
- Ensure timely and complete inventory delivery (OTIF)
- Resolve supplier invoice queries efficiently
- Develop and maintain a preferred supplier list
- Support sales teams with product knowledge during customer visits
- Conduct regular off-site visits to suppliers and other offices
- Develop and report on key performance indicators (KPIs)
Perks for our People:
- Holidays: 25 days + bank holidays and buy/sell options
- Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
- EV Scheme: Lease a brand-new electric car
- Lifestyle: 9% combined pension contribution and 4x salary life assurance
- Rewards: Quarterly and annual employee awards, discounts on tech
- Socials: All-expenses-paid company events
- Development: In-House Training Academy
- Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
Who we are:
Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.
Our values:
We champion our values in everything we do: Innovation, Integrity, Ambition, Knowledge, Inspiration.
ED&I:
We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.
- Department
- Operations
- Role
- Buyer
- Locations
- Whiteley (Onecom HQ)
- Yearly salary
- £30,000
- Employment type
- Full-time
About Onecom
We're the UK’s leading business telephony and cloud communications provider.
Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.