Join our Team as a Data Administrator

Location: Gurgaon

Hours: UK Shift

About the role:

We’re looking for a detail-driven Data Administrator to join our dynamic team at Onecom. In this role, you’ll play a key part in improving data quality and supporting business change projects across the organisation. Working closely with the Data Manager and Business Analysts, you’ll help streamline processes, maintain accurate data, and contribute to the success of new systems and efficiencies.

What makes you a great fit:

• Outstanding attention to detail and accuracy

• Strong IT skills, including Excel and Word

• Experience with SQL and Google BigQuery is an advantage

• Knowledge of CRM systems such as Salesforce is desirable

• Excellent communication skills, both written and verbal

• Problem-solving ability and logical thinking

• Adaptable, proactive, and able to prioritise under pressure

• Team player with a willingness to learn and contribute

Key responsibilities:

• Assist the Data Manager and Business Analysts with day-to-day Salesforce data administration

• Perform data cleansing using Excel

• Manage support cases within the CRM system

• Upload data to systems as required

• Handle account de-duplication and merging using tools such as Excel

• Match data across systems to ensure consistency

• Create simple reports using CRM reporting functions

• Administer testing sheets and support release testing

• Coordinate and maintain relationships with internal teams during testing and training

• Promote compliance with company policies and processes

• Carry out any other duties as required by the line manager

Perks for our People:

• Holidays: 18 days annual leave, + 6 public holidays 

• Other Leave: 7 days casual leave, 7 days sick leave

• Development: In-House Training Academy

• Wellbeing: Mental Health support

Who we are:

Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.

ED&I:

We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.