Head of Talent (12-Month Maternity Cover)
We're building something exciting at Onecom. Join our award-winning team and help us to deliver Simply Brilliant Customer Experiences!
Join our Team as Head of Talent
Location: Whiteley, Hampshire
Salary: Competitive
Contract: 12-month maternity cover
Hours: Mon-Fri, 8:30am - 5pm
About the role:
We’re looking for a strategic, dynamic Head of Talent Acquisition to join us on a 12-month Maternity Cover and lead hiring activity, employer brand initiatives, and the delivery of exceptional recruitment experiences across Onecom. You’ll own the TA strategy, drive efficient and cost‑effective hiring, and ensure managers have full confidence in the team’s ability to deliver outstanding candidates. This role is pivotal in shaping how talent enters the organisation, balancing pace, quality, and stakeholder satisfaction in a fast‑moving environment.
What makes you a great fit:
Extensive experience leading high‑volume, fast‑paced recruitment campaigns
Strong track record of delivering a high proportion of direct hires through effective sourcing strategies
Experience hiring specialist roles (e.g., software, sales, technical) across multiple functions
Proven ability to coach, train and upskill hiring managers in best‑practice recruitment
Skilled in using ATS platforms and recruitment analytics tools, with a data‑led approach to decision‑making
Strong understanding of UK GDPR, compliance needs and employment law related to hiring
Experience designing and implementing end‑to‑end process improvements across TA
Able to build and execute Employer Value Proposition (EVP) and employer brand initiatives
Highly organised with the ability to manage competing priorities and fluctuating recruitment demand
Confident relationship‑builder who influences stakeholders at all levels
Tenacious, solutions‑focused and proactive in removing blockers or improving outcomes
Previous people management experience and international recruitment exposure (desirable but not essential)
Key responsibilities:
Develop, implement, and refine TA strategy, including recruitment processes, EVP, stakeholder training, communication, and performance monitoring
Set, analyse and report on key TA performance metrics, using data to drive improvements
Manage and optimise the ATS to ensure accurate data, smooth workflows and strong candidate/manager experience
Partner with People & Culture leadership to ensure alignment with succession and workforce planning
Effectively manage recruitment budgets, forecasting and cost‑efficient sourcing strategies
Prioritise direct sourcing and manage external partners only where necessary
Build and maintain talent pools for future and critical roles
Ensure offers are well‑qualified, competitive, and accepted by preferred candidates
Deliver strong employer branding activity and maintain online review platforms
Support internal mobility and succession planning efforts
Ensure exceptional candidate experience, from communication to hospitality
Train and support hiring managers throughout campaigns, ensuring confidence and consistency
Ensure all hiring activity aligns with company values and delivers a fair, inclusive process
Perks for our People:
Holidays: 25 days + bank holidays and buy/sell options
Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
EV Scheme: Lease a brand-new electric car
Lifestyle: 9% combined pension contribution and 4x salary life assurance
Rewards: Quarterly and annual employee awards, discounts on tech
Socials: All-expenses-paid company events
Development: In-House Training Academy
Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
Who we are:
Onecom is an award-winning provider of Communication Technology, trusted by UK organisations to deliver Simply Brilliant Customer Experiences.
ED&I:
We are committed to equity, diversity, and inclusion, and we encourage candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and help inform our future initiatives.
- Department
- People & Culture
- Role
- Head of Talent
- Locations
- Whiteley (Onecom HQ)
- Employment type
- Contract
About Onecom
We're the UK’s leading business telephony and cloud communications provider.
Delivering IT services, contact centre technology, unified comms, fixed-line voice, connectivity, and managed cloud solutions.